Privacy Policy
Last updated: June 11, 2025
1. Introduction
At Herochall, we are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our mobile application and services.
By using Herochall, you agree to the practices described in this privacy policy.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Profile information (age, gender, preferences, personal goals)
- Progress data (completed challenges, achievements, statistics)
- Communications with our customer support
2.2 Information Collected Automatically
- App usage data (features used, time spent)
- Technical information (device type, operating system, app version)
- Approximate location data (if you allow it)
- Unique device identifiers
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Personalize your experience and challenges
- Track your progress and achievements
- Send you important notifications
- Ensure the security of our platform
- Analyze usage to improve the application
- Contact you regarding your account or our services
4. Sharing Your Information
We never sell your personal data. We may share your information only in the following cases:
- With your explicit consent
- With our trusted service providers (hosting, analytics)
- To comply with legal obligations
- To protect our rights and the security of our users
5. Data Security
We implement appropriate technical and organizational security measures to protect your data:
- Encryption of data in transit and at rest
- Restricted access to personal data
- Continuous monitoring of our systems
- Regular security audits
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Limit the processing of your data
- Export your data (portability)
- Object to the processing of your data
To exercise these rights, contact us at: contact@herochall.com
7. Data Retention
We retain your personal data for as long as necessary to provide our services or to comply with our legal obligations. When you delete your account, we delete your data within 30 days, unless we must retain it for legal reasons.
8. Cookies and Similar Technologies
Our application may use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can manage your cookie preferences in the application settings.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a notification in the application. The date of last update is indicated at the top of this page.
10. Contact
If you have any questions about this privacy policy or our data practices, please don't hesitate to contact us: